Alumni Stories

Gugulethu Mabuza

Gugu Mabuza, PMP, ITIL
Senior Technical Specialist with Systems in Motion


Bio: With a passion for delivering challenging projects on schedule while improving processes, Gugu thrives on inspiring others to embrace change and new technologies. During his career, he has acquired extensive skills in best practices for improvement planning, automating processes, centralizing resources, and establishing standards to facilitate productivity. He offers an expanded perspective to information technology services design, product development, and software delivery capability development and management. His versatile skill sets, attention to detail and solution focus have helped multiple companies in building successful revenue generating products and helping customers achieving success in implementing solutions that have solved key business problems by strategic leverage and use of data products.

Testimonial: As an engineer, the well-rounded nature of the MA program strengthened my analytical written and oral communications skills so that I am more effective in my profession. It has also inspired me to consider returning to school for additional knowledge soon.

Chris Bachelder

Chris Bachelder
Manager of Enterprise User Experience with Dart Container Corporation


Bio: Responsible for overseeing corporate user experience strategy for enterprise systems, and leading Dart’s user experience practice team.

Testimonial: Having worked in the field of user experience for several years, I was extremely happy to see a graduate-level program that focused on HCI come to MSU. The combination of academic theory and practical experience throughout the coursework has added new dimensions to my approach as a professional. I strongly believe that MSU’s program gives students the tools they’ll need to be successful in their user experience career.

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Nicolas Friederici
Doctoral Candidate, Oxford Internet Institute


Bio: Nicolas is a doctoral candidate at the Oxford Internet Institute and recipient of the Clarendon Scholarship. As a member of the Connectivity, Inclusion and Inequality group, he studies technology innovation systems and networks in Sub-Saharan Africa, and in particular the role of tech hubs.

Testimonial: The Master’s program proved to be an invaluable foundation for my next career steps. During my time at the World Bank and now at the Oxford Internet Institute, the cutting-edge, multi-disciplinary knowledge about ICT economics, management, and policy that I acquired at MSU helped me a great deal.

Michael Miller

Michael A. Miller
IT Infrastructure Manager at MSU


Bio: I am responsible for the design, implementation, support, monitoring, and maintenance of the IT infrastructure provided to the stakeholders under the umbrella of Health Information Technology at Michigan State University.

Testimonial: In 2006, I completed my undergraduate degree program in Telecommunication, Information Studies and Media at Michigan State University and proceeded to start my career in the IT field. After working for several years in IT, I took the opportunity to continue my education with the Management of Information Technology Specialization within the Media and Information Management program. My program provided a more complete understanding of telecommunication policy and economics, information systems auditing and design, project management, and human-computer interaction. I will graduate in May of 2015, applying the abundance of knowledge gained from this program to advancing my career in the IT industry.